HH the Emir Sheikh Tamim bin Hamad Al-Thani issued the Emiri Decree No. 8 of 2016, establishing the organizational structure of the Ministry of Transport and Communications. The Emiri Decree sets the administrative units that supports the Ministry's vital and extended role.
The organizational structure consists of the following administrative units:
First: Administrative Units reporting to the Minister:
- H.E. Minister's Office
- International Cooperation Department
- Internal Audit Department
- Planning and Quality Department
- Legal Affairs Department
- Public Relations and Communications Department
- Technical Affairs Department
Second: Administrative Units reporting to the Under Secretary:
- Office of the Under Secretary
- Human Resources Department
- Financial and Administrative Department
- Information Technology Department
Third: Administrative Units reporting to the Assistant Under Secretary for Land Transportation:
- Office of the Assistant Undersecretary
- Land Transport Planning Department
- Land Transport Licensing Department
- Land Transport Quality Performance Department
- Road Assets Department
- Traffic Engineering and Road Safety Department
Fourth : Administrative Units reporting to the Assistant Undersecretary for Maritime Transportation:
- Office of the Assistant Undersecretary
- Planning and Maritime Transport Licenses Department
- Marine Systems Department
- Quality Performance of Maritime Transport Services Department
Fifth: Administrative Units reporting to the Assistant Undersecretary for Information Technology:
- Office of the Assistant Undersecretary
- E-Government Portal Department
- E-Government Programs & Standards Department
- The Government Infrastructure Operations Department
- The Cyber Security Department
Sixth: Administrative Units reporting to the Assistant Undersecretary for Digital Society Development:
- Office of the Assistant Undersecretary
- Digital Industry Department
- Digital Society Department
Seventh: Administrative Units reporting to the Assistant Undersecretary of Cybersecurity Affairs:
- Office of the Assistant Undersecretary
- Critical Information Infrastructure Protection Dept.
- The Qatar Computer Emergency Response Team (Q-CERT)
- Compliance & Data Protection Dept.
The International Cooperation Department is in charge of:
- Preparing papers and lectures related to congresses, symposia and local, regional and international meetings concerning the Ministry’s activities in coordination with the concerned parties;
- Preparing the attendance to congresses and meetings held by regional and international organizations specialized in the Ministry’s issues and in which the State is a member;
- Preparing reports and feedback requested by regional and international organizations in relation to the Ministry’s activities and in coordination with the concerned parties in the State;
- Studying and following-up the implementation of regional and international organizations’ recommendations in coordination with the concerned parties in the State;
- Preparing the required reports about the contributions of regional and international organizations in the awareness and support of various activities related to the Ministry’s field of work in coordination with the concerned parties;
- Following-up the payments of the State financial contributions to organizations specialized in the Ministry’s field of work where it is a member in coordination with the concerned parties;
- Studying the means by which the State can play an active role in the transport and communications fields in regional and international organizations;
- Gathering data and research issued by transport and communications related organizations, locally and regionally, and distribute in order to benefit from them;
- Translating foreign documents, books, scientific research and correspondence that are related to the Ministry’s field.
The Internal Audit Department is responsible for:
- Developing annual audit plans outlining the Ministry's administrative activities, seeking ministerial approval and reporting on audit findings.
- Ensuring that ministerial activities are legally implemented.
- Monitoring financial documents such as receipts, invoices, vouchers, etc.
- Developing and implementing financial guidelines.
- Ensuring measures related to recruitment, holiday entitlements, promotions, and other HR related issues are legally implemented.
- Ensuring the safety and security of Ministry owned and controlled funds, assets, properties, furniture, equipment, buildings etc.
- Participating in the inspection of stores inventories, and other Ministry controlled property.
The Planning and Quality Department is responsible for:
- Developing and implementing a strategic plan for the Ministry, in collaboration with the relevant authorities and administrative departments.
- Obtaining ministerial approval on administrative departments' executive plans.
- Implementing and evaluating ministerial strategic and executive plans and results and delivering regular reports.
- Resolving any issues encountered during implementation of the strategic and executive plans.
- Ensuring the methodology used is aligned with ministerial codes and objectives and recommending improvements accordingly.
- Developing evaluation tools measuring corporate performance to ensure service quality in the administrative departments is met.
- Reviewing the administrative departments' performance and recommending improvements to increase overall efficiency.
- Developing solutions for potential issues and obstacles within the Ministerial departments.
- Streamlining internal processes in collaboration with relevant authorities and administrative departments.
The Legal Affairs Department is responsible for:
- Researching and pursuing Ministerial legal issues, in collaboration with relevant departments.
- Preparing Ministerial legislative drafts, and expressing its opinion on legal referrals.
- Expressing legal opinions on topics relevant to the Ministry.
- Drafting contracts, agreements and memorandums of understanding relating to the Ministry's activities, in collaboration with the relevant departments.
- Investigating facts and violations attributed to Ministry staff, preparation of the required notes for the investigation along with the legal opinion and recommendations, presented to the relevant authority, and following up the implementation of the decisions made.
- Following up on disputes and issues that relate to the Ministry, in collaboration with the relevant authorities.
The Public Relations and Communication Department is responsible for:
- Raising awareness of the Ministry's responsibilities and activities through campaigns and collateral;
- Monitoring media coverage, presenting to officials and drafting replies when needed;
- Processing public enquiries and complaints, referring them to the relevant departments;
- Organizing travel, hospitality and accommodation requirements for the Ministry's guests with relevant administrative departments.
- Organizing cultural, social and sports activities for Ministry employees and supervising events organized by or with the participation of the Ministry
- Organizing conferences, seminars and exhibitions, preparing the required budgets in collaboration with relevant departments.
The Technical Affairs Department is responsible for:
- Expressing technical opinion and advice about issues assigned by the Minister.
- Studying and evaluating the reports assigned by the Minister.
- Studying the recommendations and suggestions received from various sectors of the ministry to the Office of the Minister, and expressing opinion on them.
- Studying and evaluating the projects and programs, related to the assets, assigned by the Minister.
- Preparing studies to develop transport and communications systems in the State.
- Evaluating policies, work strategy, and the transport and communications sectors’ guidelines in the State.
The Human Resources Department is responsible for:
- Implementing legislation and policies related to personnel affairs.
- Identifying staff requirements across ministerial administrative departments.
- Developing and implementing job descriptions and job classifications.
- Preparing budgets in collaboration with relevant administrative departments.
- Conducting employee performance reviews and appraisals.
- Processing employee transfer, secondment and termination details.
- Processing employee leave entitlements.
- Developing the organizational structure of the Ministry.
- Developing and implementing training programs for employees across administrative departments.
- Maintaining ministerial databases.
The Financial and Administrative Department is responsible for:
- Implementing ministerial finance policies.
- Preparing annual budgets and final accounts in collaboration with the relevant administrative departments.
- Ensuring performance quality is maintained by providing administrative departments with required support.
- Overseeing the procurement tender processes in line with ministerial policies.
- Monitoring the execution of endorsements, audit revenues and expenditure accounts.
- Processing all ministerial mail.
- Safeguarding and sustaining the ministerial archives.
- Preparing financial documents and transactions.
- Allocating accommodation and allowance reimbursements for Ministry employees.
- Collecting ministerial service fees.
- Performing all administration services.
- Maintaining and monitoring the Ministry's stores.
The Information Technology Department is responsible for:
- Developing and implementing ministerial computer and information systems plans and policies.
- Developing information systems and databases required to perform the Ministry's activities.
- Supplying and maintaining administrative departments with electronic equipment, software and networks.
- Developing and maintaining all types of ministerial databases.
- Providing training and required technical support for the Ministry's electronic network users.
- Developing and maintaining the Ministry website.
Land Transport Planning Department is responsible for:
- Setting the general planning policy for land and railway transport activities;
- Preparing the necessary studies and design plans, as well as planning the construction and development of land and railway transport networks in coordination with the relevant authorities in the State of Qatar; and
- Identifying the licensing requirements and fees of land and railway transport activities.
Land Transport Licensing Department is responsible for:
- Enforcing the provisions of the legislations and regulations of land and railway transport;
- Setting the rules and taking the decisions governing the land and railway transport services;
- Receiving, reviewing and approving license applications submitted by land and railway transport service providers; and
- Checking the means of land transport for compliance with the set specifications, in cooperation with relevant authorities in the State of Qatar.
Land Transport Quality Performance Department is responsible for:
- Setting and developing technical performance standards of land and railway transport;
- Monitoring the performance of licensed operators;
- Ensuring compliance with general quality standards, requirements and controls of service performance; and
- Examining all types of land transportations to ensure their safety.
The Department of Road Assets is responsible for:
- Proposing the State road projects according to the approved development plans and implementation priorities, in coordination with concerned administrative units.
- Participating in the development of quality and safety requirements for proposed road projects.
- Following up on the implementation of road projects in accordance with the timelines set for completion, and to take the necessary measures relating to them.
- Receiving the road assets from the Public Works Authority after the implementation of the project by the contractor and the end of specified period for maintenance.
- Periodic and continuous checks for distress that occurs on the roads and determine the need for maintenance.
- Coordinating with the Public Works Authority on the implementation of road maintenance works.
The Traffic Engineering and Road Safety Department is responsible for:
- Preparing studies relating to traffic movement and traffic jams in coordination with the traffic department of the Ministry of Interior.
- Preparing studies and analysis of data of traffic accidents and determining their causes and proposing appropriate solutions.
- Proposing road safety measures in coordination with the concerned administrative units.
- Coordinating with the concerned parties to achieve the highest rates of road safety and reducing accidents.
The Planning and Maritime Transport Licenses Department is responsible for:
- The implementation of the laws and regulations governing Maritime Transport Affairs,
- The development of the general policy for the planning of maritime transportation processes
- Conducting necessary studies in the field of maritime transport networks planning,
- Determining licensing requirements, rules and decisions of the Organization for maritime transport services, fees of those services, and ensuring compliance of maritime means of transport with the prescribed regulations.
- Approving sailors’ licenses, the issuance and renewal of certificates of competency, marine licenses and documents for workers on board Qatari ships, the approval and renewal of certificates of non-Qatari captains, officers on board, engineers, and communication officers.
- Issuing licenses for foreign ships operating within Qatari waters.
- Registering wooden and heritage ships in coordination with the concerned parties.
The Marine systems Department is responsible for:
- Registering ships under international marine transport agreements and issuing their certificates, supervising adherence to domestic and international laws and regulations,
- Collecting, compiling and analyzing data and records of certificates and ships registered under the Qatari flag,
- Proposing laws and conditions of marine eligibility certificates,
- Supervising work conditions on board of ships,
- Inspecting and controlling national and foreign ships,
- Booking offending ships,
- Proposing necessary measures for the implementation of the International Ship and Port Facility Security Code, and providing consultancy for implementation and rules,
- Participating in investigations into marine accidents of civilian and commercial ships that occur within Qatari waters, and accidents of Qatari ships abroad.
- Proposing laws, regulations and decisions regarding maritime transport activities,
- Verifying the commitment of national companies operating in maritime transport to local legislations and international maritime conventions,
- Conducting necessary studies for the development of the national fleet.
The Quality Performance of Maritime Transport Services Department is responsible for:
- Conducting necessary studies for the development of maritime safety standards, proposing safety rules and conditions related to ships,
- Developing and establishing technical performance criteria,
- Overseeing the general performance of agencies and companies licensed in the field of maritime transport,
- Ensuring compliance with the standards and requirements, controlling the general quality of service performance,
- Examining and inspecting all types of maritime transport devices to ensure their safety and suitability.
The E-Government Portal Department is responsible for:
- Developing a detailed plan for the development of electronic services at government entities.
- Building and managing the formal E-Government Portal on the internet.
- Enhancing the quality and efficiency of electronic services and linking them to different communication channels.
- Promoting the principle of E-Participation between government entities and the public.
- Coordinating and supervising the awareness campaigns that target different segments of society to enhance the use level of electronic governmental systems and services through advanced technology.
- Ensuring the provision of Government services electronically, to the public at all times through different communication channels, in an effective and fair way to all.
- Measuring the level of public satisfaction, the benefits of government sector services, and working to improve the services.
- Communicating with government entities, and providing the necessary support to enable them to make the most of shared services that can be used by the government entities.
The E-Government Programs & Standards Department is responsible for:
- Developing the overall strategy for e-government in the state and providing leadership, direction and supervision for the electronic transformation operations at governmental entities level.
- Developing the technological infrastructure development plan of linking networks between government entities, data centers and joint computer services and overseeing their implementation.
- Identifying strategic initiatives that achieve a high level of integration in the government's measures and contribute to the development of government services, and providing oversight, coordination and necessary follow-up of their implementation.
- Overseeing the implementation of plans and projects of e-government in coordination with ministries and government entities.
- Development of joint information systems services, including administrative systems, e-mail services, electronic Instant mail, electronic archiving, electronic payment and documentation portal and decision support systems.
- Developing the integration of information systems and databases among different government entities to serve e-government operations.
- Follow-up of the performance of government entities and measuring their evolution according to the general strategy for e-government.
- Developing the controls for maintaining the security of government websites and e- systems and following-up the government entities’ commitment to them.
- Proposing legislation, policies and necessary standards for the information systems and e-government transactions and services to enable government agencies to implement the electronic transformation.
- Developing the structural framework, policies and standards for implementing information technology projects, its management and security and providing electronic services and knowledge management in accordance with best international practices.
The Government Infrastructure Operations Department is responsible for:
- Supporting and operating the linking networks, electronic systems, Government Data Center, Government Contact Center, other technological infrastructure and information services of government entities.
- Supporting and operating information systems operations, electronic portals, common databases and applications and maintaining the performance level of operations.
- Legalizing the use of systems and software through government framework agreements.
- Ensuring the protection of the technological infrastructure for e-government programs of any breakthroughs, in coordination with the administrative units and the concerned parties.
The Digital Industry Department is responsible for:
- Setting programs for developing the communications and information technology sector and encouraging domestic investment and attracting foreign investment, and following up their implementation.
- Identifying and promoting investment opportunities in the communications information technology market, and supporting partnerships between the public and private sectors.
- Proposing mechanisms and necessary incentives for developing communications and information technology sector.
- Working to motivate and support entrepreneurs in the communications and information technology sector, and to facilitate partnerships among entrepreneurs, investors.
- Working to stimulate information technology usage in small and medium-sized partnerships, and increasing awareness of the benefits of modern technology usage in the business sector.
- Enhancing competitiveness of national products in the field of communications and information technology in foreign markets, and contributing to the development of future technologies for information technology and communications.
- Developing programs and taking action to digitize the country's cultural heritage and making it available on the information network, in coordination with the concerned parties.
- Developing proposed policies and mechanisms, and providing the necessary infrastructure to stimulate e-commerce, and coordination with the concerned parties to update intellectual property laws.
The Digital Society Department is responsible for:
- Developing standards and frameworks to build a comprehensive digital society.
- Developing and implementing necessary programs to achieve digital inclusion and increasing access rates among segments of society.
- Providing the tools and techniques of communications, information technology and infrastructure to bridge the digital gap and develop appropriate programs to promote the use of e-government services among members of society.
- Working to increase awareness and developing a culture of safe use of the Internet among segments of society, and to enable the knowledge and analytical skills necessary for optimal and safe utilization of digital communications technology.
- Preparing the appropriate programs to hone the necessary skills to use communications and digital information technology in an effective manner to all government employees, in coordination with the concerned parties.
- Developing and implementing programs to stimulate young people to work in the field of telecommunications, information technology and suggesting appropriate policies to attract them and the continuity of their work in the area, in coordination with the competent authorities.
- Preparing studies and research on the impact of communications and information technology and the Internet on Qatari society, to enable individuals and companies to benefit from the latest technological innovations.
- Studying and analyzing the latest trends in the field of information and communications technology and developing programs to evaluate new technologies for digital tools, to determine the best ways to bridge the digital gap among segments of society.
Critical Information Infrastructure Protection Department is responsible for:
- Developing a national strategy for the security of information and following up its implementation, in coordination with the concerned parties.
- Developing policies and standards to raise the efficiency of the means of protection for the national infrastructure operating systems for critical information in all sectors, and necessary measures to ensure compliance.
- Coordination with international organizations, governmental and non-governmental entities and similar bodies to ensure the security of vital infrastructure and the protection of critical tasks networks and systems and assessing their performance and to protect information systems from intrusions and electronic attacks.
- Application of security rules for critical applications systems, to prevent leaking or publishing confidential data, and taking the necessary measures to prevent intrusions to ensure work continuity.
- Developing controls and measures for communication and keeping information security, and protecting data privacy circulated through electronic systems, networks, and follow-up the implementation, and ratification of the concerned parties’ commitment.
Developing criteria and mechanisms for examining and approving communications and information technology devices to ensure they are free of leaks before their installation and usage in vital communication networks such as national networks.
- Proposing related legislative tools projects for the security of information and critical information infrastructure and expressing opinion on disputes.
The Qatar Computer Emergency Response Team (Q-CERT) is responsible for:
- Developing the scope of surveillance and early alarm to activate incident response capabilities through developing the means of electronic monitoring technology and applications of malware analysis.
- Taking the necessary measures to implement the response framework to cyberspace incidents.
- Cyber Risk analysis and studying the best ways to avoid them and the ability to cope with cyber crisis flexibly and developing this ability through the partnership with academic institutions and scientific research centers.
Developing accompanying training and awareness programs to support the concerned parties to implement the set policies, in coordination with the competent parties.
Coordinating with the similar entities and agencies regionally and internationally in the field of information systems protection against electronic breaches and attacks.
Implementing the laws, regulations and decisions relating to online transactions and commerce.
- Developing the organizing mechanisms of electronic certification service provider actions and developing the necessary mechanisms to provide the quality of their services.
- Developing mechanisms to adjust the digital identity usage to avoid leaks of confidential information.
Submitting views on disputes related to electronic transactions and commerce.
Compliance & Data Protection Department is responsible for:
- Implementing laws, regulations and decisions relating to data privacy protection.
- Issuing authentication certificates for technology service and information security providers in the country according to the national standards.
- Issuing certificates of compliance to national information security standards and policies and reviewing and verifying them.
- Issuing, reviewing and developing policies relating to personal data privacy protection.
- Putting controls and procedures for communication between monitors, processors and individuals.
- Deploying and developing a mechanism for conducting studies relating to data privacy protection in general and personal data with special nature in particular.
- Investigating complaints and violations relating to data privacy protection.
- Suggesting draft legislative instruments relating to data privacy protection and providing views on relevant disputes.