The ‎ Communications Regulatory Authority (CRA) is the Communications Regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. The CRA regulates the Telecommunications and Information Technology sector, postal services, access to digital media and spectrum. The CRA encourages and supports an open and competitive Information & Communications Technology (ICT) sector that provides advanced, innovative, and reliable communications services. Balancing the rights of consumers with the needs of service providers is at the heart of everything the CRA does.

Decision on Qtel Ramadan Promotion - issued to Vodafone


ictQATAR issued a decision on a complaint filed by Vodafone Qatar against Qatar Telecom (QTEL) filed on August 1, 2011 concerning a promotional telecommunications service offering throughout the month of August 2011 (QTel Ramadan Promotion). This document contains the findings of ictQATAR’s review and final decision.