The ‎ Communications Regulatory Authority (CRA) is the Communications Regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. The CRA regulates the Telecommunications and Information Technology sector, postal services, access to digital media and spectrum. The CRA encourages and supports an open and competitive Information & Communications Technology (ICT) sector that provides advanced, innovative, and reliable communications services. Balancing the rights of consumers with the needs of service providers is at the heart of everything the CRA does.

First Quality of Service Report of Qtel and Vodafone


The Supreme Council of Information and Communication Technology (ictQATAR) will regularly publish Quality of Service(QoS) reports provided by the licensed telecommunications service providers Qtel and Vodafone. The QoS reports indicate each operators level of compliance with regards to their quality of service obligations as set forth in their licenses. Telecommunications Law No. 34 of 2006 sets for the mandate for ictQATAR to safeguard the interest of telecoms consumers, including the setting of rules and criteria for QoS and procedures for QoS monitoring and compliance.