ictQATAR's Dispute Resolution Rules outline the procedures for lodging and resolving a dispute according to ictQATAR's powers to receive and settle disputes between telecommunications service providers under the Telecommunications Law 34 of 2006 and Executive By-Law 1 of 2009.

The dispute resolution process is initiated by a service provider by filing a formal complaint with ictQATAR and following specific procedural and substantive rules. These rules include: providing necessary evidence in support of a complaint; permitting the other party (the 'defendant') the opportunity to answer the complaint; and submitting any additional materials to ictQATAR as required to resolve the dispute.