Qatar Ranks 3rd on 2016 Online Service Index

Monday, August 1, 2016
2016 Online Service Index

Qatar ranked among the top 10 Asian economies, on the Online Service Index of the biannual E-Government Development Index (EGDI) released on Friday by the UN Department of Economic and Social Affairs (UN DESA).

Qatar, along with Saudi Arabia, ranked third among GCC states scoring 0.67391.

On the e-participation index, Qatar ranked third along with Kuwait, among Gulf countries and 55th globally with a score of 0.6441.

Qatar Digital Government reported that 144 e-services have been launched in the first half of 2016, taking the total number of e-services to 1030 exceeding the set target of 1000 e-services.

H.E. the Prime Minister and Minister of the Interior Sheikh Abdullah bin Nasser bin Khalifa Al-Thani, launched “Qatar Digital Government Strategy 2020” in May 2014 with the objective to ascertain the principle of transparency, and increase the efficiency of e-services provided to the public and businesses.

Qatar Digital Government has three strategic objectives, better services for individuals and businesses, enhance efficiency in government administration and encourage financial prudency by increasing government openness through more civic participation.

EGDI is used to measure the willingness and capacity of national administrations to use information and communication technologies to deliver public services. This measure of the index is useful for government officials, policy makers, researchers and representatives of civil society and the private sector to gain a deeper understanding of the comparative benchmarking of the relative position of a country in utilizing e-government for the delivery of inclusive, accountable and citizen-centric services.

The EGDI is based on an expert assessment survey of the online presence of all 193 United Nations Member States, which assesses national websites and how e-government policies and strategies are applied in general and in specific sectors for delivery of essential services. The assessment rates the e-government performance of countries relative to one another as opposed to being an absolute measurement.

Numerically, the EGDI is a weighted average of three normalized scores on three most important dimensions of e-government, namely: scope and quality of online services (Online Service Index, OSI), development status of telecommunication infrastructure (Telecommunication Infrastructure Index, TII) and inherent human capital (Human Capital Index, HCI). Qatar has slightly advanced on all these indexes since the last edition in 2014.